Frequently Asked Questions

1. What is Tightsandtights?

Tightsandtights is a USA-based online jewelry store offering fine and fashion jewelry designed to combine timeless elegance with modern trends. We focus on quality, comfort, and versatile pieces suitable for everyday wear and special occasions.

2. Where do you ship?

We currently ship within the United States only.
At this time, we do not offer international shipping.

3. How long does shipping take?

Order Cut-Off Time
5:00 PM (Eastern Time – ET)

Handling Time
1–3 business days (Monday–Friday)

Transit Time
Standard Shipping: 7–12 business days

Shipping Cost
Standard Shipping – $4.99

Delivery times are estimates and may vary due to holidays, weather conditions, or carrier delays.

4. Which shipping carriers do you use?

We partner with trusted shipping carriers, including:

  • United States Postal Service (USPS)
  • FedEx
  • United Parcel Service (UPS)
  • UniUni

Carrier selection may vary depending on destination and availability.

5. How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use the tracking link provided to monitor your shipment.

6. Do you accept returns?

Yes. We offer a 30-day return policy on eligible items.

Items must be unused, unworn, and returned in original packaging.

For full return instructions and eligibility requirements, please refer to our Return & Refund Policy page.

7. When will I receive my refund?

After we receive and inspect your returned item, we will notify you regarding the approval status.

If approved, refunds are issued to your original payment method within 5–10 business days.

Please allow additional time for your bank or payment provider to process the refund.

8. Are your jewelry pieces safe to wear?

Yes. Our jewelry pieces are carefully selected with quality and everyday wear in mind. We aim to provide comfortable designs suitable for regular use. If you have specific material sensitivities, we recommend reviewing product descriptions before purchasing.

9. How can I contact Tightsandtights?

You can reach us through:

📧 Email: support@tightsandtights.com
📞 Phone: +1 (315) 202-9675

📍 Business Address:
99 Wall St
New York, NY 10005
United States

Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)